A little help.
A lot more clarity.

1 credit lets you submit 1 question and compare answers from four AI models.

Yes. Credits are added to your account as soon as payment is complete.

No. Credits bought separately remain in your account after the subscription ends.

Yes. Top up whenever you need more without changing your plan.

Your upgrade starts after the additional payment is confirmed. Your renewal date stays the same. You pay only the difference between plans for the time left in this billing period and receive the matching extra monthly credits. For example, halfway through a Student period, moving to Plus adds about 30 credits and costs about $3 before tax. If you had 20 monthly credits left, you would then have 50 until your original renewal date. At renewal, Plus refills with 120 credits. Your exact amount and credits appear before you confirm.

Your change takes effect at your next renewal. Your current plan and its remaining monthly credits stay available until then. On that date, the lower plan begins with its monthly price and credit allowance. For example, Pro to Plus keeps Pro active through the current period; Plus begins at the next renewal with 120 monthly credits. Unused monthly credits expire at renewal. Purchased top-up credits remain available. You can undo a scheduled change in My plan & credits before it takes effect.

Yes. Open My plan & credits and select Cancel subscription to stop your next renewal. Your paid plan remains active until the end of the current billing period. After that, unused monthly credits expire, and you can continue using any purchased top-up credits. Free welcome credits are granted once at signup, not each time you switch plans.

The plan-change review shows when your change takes effect and what you will pay. Paddle shows applicable taxes and the final total before payment. You can also view billing details in Manage billing. To request a refund, open Payments & refunds in My plan & credits, choose a payment and submit your reason. You can follow its status there. Subscription refunds must be requested within 3 days (72 hours) of payment, with no credits used since that payment. Using even 1 credit makes the payment non-refundable. Top-ups are non-refundable. These conditions do not limit mandatory consumer rights. Your administrator reviews the request; updates appear there and are sent to your account email. A refund request does not automatically cancel a subscription. Read our billing and refund policy or contact us.